Terms and Conditions

Acceptance and Incorporated Policies

These Terms and Conditions form a binding agreement between you and AMA Family LLC, referred to as “AMA Family,” “we,” “us,” or “our.” “You” and “customer” refer to the person or entity purchasing, accessing, or using Quantum Reach.

The following documents are incorporated by reference: the applicable checkout or order form, the Purchase Agreement, Refund Policy, Service Guarantee, and Disclaimer. If terms conflict, the checkout or order form controls the purchased price and scope, followed by the Purchase Agreement, these Terms and Conditions, and the remaining policies, unless applicable law requires otherwise.

Eligibility and Authority

You must be at least 18 years old and legally able to enter into a binding agreement. If you purchase or use Quantum Reach for a company or another person, you represent that you have authority to bind that entity or person to these terms.

You agree to provide accurate, current, and complete information during purchase, onboarding, and service delivery.

Products and Services

Quantum Reach may include digital training, proprietary methods, templates, software access, account configuration, email infrastructure, campaign preparation, sourced or cleaned data, reply-management support, lead-delivery workflows, and recurring fulfillment services. Your exact package, price, billing schedule, included volume, and service scope are the terms displayed on your checkout or order form.

Features and services differ by package. Purchasing one package does not provide benefits identified as part of another package unless the checkout or a written order specifically includes them.

Accounts, Credentials, and Access

You are responsible for protecting account credentials, limiting access to authorized users, and promptly reporting suspected unauthorized use. You may not share, sell, rent, sublicense, or transfer course or software access except when expressly authorized in writing.

You must provide timely account access, campaign information, approvals, client information, and other cooperation reasonably required to deliver purchased services. Delays caused by missing information, access, approvals, payment, or customer cooperation are not service-delivery failures.

Prices, Payments, and Authorization

You agree to pay the amounts shown on the checkout or order form, including applicable recurring charges and taxes. You authorize AMA Family and its payment processors to charge the payment method you provide. The expected billing descriptor is B.Anderson.

If payment fails, we may retry the charge, request another payment method, pause services, suspend access, or terminate the account. You remain responsible for valid charges and any collection costs permitted by law.

Recurring Billing and Cancellation

If your order includes a recurring subscription or monthly service, the payment method provided at checkout will be charged automatically at the amount and frequency disclosed on the order form until cancellation.

Cancellation stops future renewals according to the Purchase Agreement. Payments already processed are non-refundable, and no prorated cash refund or credit is provided for an unused portion of a billing period except under the limited service remedy stated below.

Digital Delivery and Refund Policy

The initial purchase is non-refundable after course content, software access, proprietary methods, templates, training, or other intellectual property are delivered or made accessible.

Refunds are not provided because you change your mind, do not earn money, find the material difficult or complicated, fail to use the product, lack time to participate, or decide that the purchase does not match your personal expectations. Cancellation, nonpayment, unauthorized sharing, or payment reversal may result in loss of access to products, services, content, software, and bonuses as described in the Purchase Agreement.

The former sample provision offering an automatic 100% store credit for voluntary termination does not apply to Quantum Reach.

Limited Service-Delivery Remedy

The limited service remedy applies only to a material failure by AMA Family to deliver an included service. You must report the specific deficiency through www.getsupport.biz within 30 days of the affected service and provide information reasonably needed to investigate.

AMA Family must first receive a reasonable opportunity to correct the issue. If a material deficiency cannot be corrected within a commercially reasonable period, the exclusive remedy is a prorated store credit based on the affected service portion.

This remedy does not apply to dissatisfaction with results, lack of earnings, unused access, customer delay, missing approvals, insufficient advertising spend, platform restrictions, legal or compliance limitations, customer noncooperation, or matters outside AMA Family’s reasonable control.

No Earnings or Performance Guarantee

Quantum Reach provides training, software, systems, and professional services. It does not guarantee leads, qualified prospects, clients, appointments, sales, revenue, profit, advertising performance, reply rates, conversion rates, business growth, or uninterrupted software operation.

Results vary and depend on factors outside our control, including your offer, market, advertising budget, implementation, approvals, follow-up, sales ability, competition, account standing, third-party platforms, customer behavior, and regulatory requirements. Examples, projections, case studies, and educational illustrations are not promises of typical or future results.

Customer Responsibilities and Compliance

You remain responsible for your business, offers, prices, claims, client relationships, contracts, budgets, advertising accounts, sales activity, and use of leads or data. You must review and approve campaigns, provide accurate information, respond to requests, and follow up with potential clients or leads.

You are responsible for complying with applicable advertising, privacy, marketing, email, telemarketing, consumer-protection, intellectual-property, data-protection, and anti-spam laws, as well as third-party platform rules. AMA Family does not provide legal, tax, accounting, or regulatory advice.

Advertising Spend and Third-Party Costs

Meta advertising spend is selected, funded, and controlled by the customer and is not included unless a written order expressly states otherwise. You are also responsible for third-party fees associated with domains, mailboxes, CRMs, data services, advertising platforms, phone services, payment processors, and other tools not expressly included in your package.

Third-party costs already incurred on your behalf are non-refundable.

Third-Party Platforms and Integrations

Quantum Reach may connect to or rely on third-party services such as Meta, GoHighLevel, email providers, domain registrars, data providers, CRMs, payment processors, and hosting platforms. Your use of those services is also subject to their terms, policies, account reviews, fees, and technical limitations.

AMA Family is not responsible for third-party outages, suspensions, policy changes, rejected advertisements, account restrictions, delivery issues, API changes, data errors, or acts and omissions of third-party providers. Quantum Reach is not affiliated with or endorsed by Meta Platforms, Inc.

Intellectual Property and Limited License

Quantum Reach training, software, methods, processes, prompts, templates, copy, videos, graphics, documentation, trademarks, branding, and related materials are owned by or licensed to AMA Family and are protected by intellectual-property laws.

Subject to payment and compliance with these terms, you receive a limited, revocable, non-exclusive, non-transferable license to use purchased materials and software for your internal business operations and authorized client-service work. You may not copy, publish, distribute, sell, sublicense, share login access, remove ownership notices, reverse engineer software, create a competing product from proprietary materials, or use the materials to train another system without prior written permission.

Client Services and Authorized Business Use

Where your package permits client fulfillment, you may use the Quantum Reach methodology and authorized software features to provide services to your own clients. You may not resell the course, software access, proprietary templates, or AMA Family services as standalone products unless expressly authorized in writing.

You are solely responsible for client agreements, permissions, disclosures, billing, claims, campaign approvals, lead handling, advertising budgets, data practices, and legal compliance. AMA Family is not a party to agreements between you and your clients.

Acceptable Use

You may not use Quantum Reach to engage in unlawful, deceptive, fraudulent, abusive, harassing, infringing, or unauthorized activity. You may not transmit unlawful messages, use data without required rights or permissions, impersonate another person, interfere with systems or security, upload malicious code, evade platform rules, or use the services in a way that creates legal or reputational risk for AMA Family or third parties.

Availability, Updates, and Modifications

We may update training, software, workflows, service methods, integrations, support processes, and features to improve delivery, respond to platform changes, protect security, or comply with law. We do not guarantee uninterrupted or error-free operation.

We may modify these Terms and Conditions by posting an updated version with a revised effective date. Material changes will apply prospectively as required by law. Continued use after an updated version becomes effective constitutes acceptance of the revised terms.

Suspension and Termination

We may suspend or terminate access for nonpayment, chargeback, breach of these terms, unauthorized sharing, misuse, unlawful conduct, security risk, abuse of staff or systems, third-party platform restriction, or conduct that exposes AMA Family or others to material risk.

Termination for breach does not create a refund right. Provisions concerning payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, disputes, and other terms intended to survive will remain effective after termination.

Billing Questions and Chargebacks

Contact www.getsupport.biz before initiating a payment dispute so we have an opportunity to review the charge and address any legitimate issue. Filing a false, fraudulent, or misleading chargeback may constitute a breach of these terms and may result in immediate suspension or termination.

You remain responsible for valid charges, supporting documentation, and reasonable collection costs permitted by law.

Disclaimers of Warranties

To the fullest extent permitted by law, Quantum Reach websites, content, training, software, data, and services are provided on an “as is” and “as available” basis. AMA Family disclaims implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and compatibility.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, exclusions apply only to the extent legally permitted.

Limitation of Liability

To the fullest extent permitted by law, AMA Family and its owners, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost revenue, lost data, lost opportunities, advertising losses, business interruption, client claims, or reputational harm.

To the fullest extent permitted by law, aggregate liability arising from a product, service, or order will not exceed the amount actually paid to AMA Family for the specific product or service giving rise to the claim. These limitations do not exclude liability that cannot lawfully be limited.

Indemnification

You agree to defend, indemnify, and hold harmless AMA Family and its owners, employees, contractors, affiliates, licensors, and service providers from claims, damages, losses, liabilities, judgments, settlements, costs, and reasonable attorneys’ fees arising from your business, clients, campaigns, offers, advertising, data practices, legal violations, breach of these terms, misuse of Quantum Reach, or infringement of another person’s rights.

Force Majeure

AMA Family is not liable for delay or failure caused by events beyond its reasonable control, including natural disasters, severe weather, war, terrorism, labor disputes, utility or internet failures, cyberattacks, epidemics, government action, platform outages, payment-network disruption, supplier failures, or changes imposed by third-party services.

Governing Law and Venue

These terms and any dispute arising from Quantum Reach are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

You and AMA Family consent to exclusive personal jurisdiction and venue in the state and federal courts located in Atlanta, Georgia, and waive objections based on inconvenient forum to the extent permitted by law.

General Contract Terms

Electronic Communications

You consent to receive agreements, notices, invoices, disclosures, and support communications electronically. Electronic acceptance and records have the same effect as signed paper documents to the extent permitted by law.

Assignment

You may not assign or transfer your rights or obligations without prior written consent. AMA Family may assign these terms in connection with a merger, acquisition, sale of assets, financing, corporate reorganization, or transfer of the Quantum Reach business.

Waiver and Severability

Failure to enforce a provision is not a waiver. If a provision is held invalid or unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain effective.

Entire Agreement

These terms, the checkout or order form, the Purchase Agreement, Refund Policy, Service Guarantee, Disclaimer, and any signed written addendum constitute the entire agreement concerning the purchase and replace prior or contemporaneous discussions concerning the same subject.

Headings

Headings are for convenience only and do not limit the meaning of any provision.

Contact and Formal Notices

Questions about billing, cancellation, service delivery, or account access must be submitted through the official support channel.